Privacy Policy

ZEPHYR DIGITAL SERVICES PRIVATE LIMITED

We Work Galaxy, 43 Residency Road, Shanthala Nagar, Ashok Nagar,

Richmond Town, Bengaluru, Karnataka – 560025, India

Zephyr Digital Services Private Limited (“Zephyr,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of information provided by users of our platform and services. This Privacy Policy explains what information we collect, why we collect it, how it is handled, and the rights available to you.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

1. Information Collected

We collect only the minimum information required to authenticate users and grant access to our services. The personal data we collect includes:

  • Full Name
  • Organisation Name
  • Work Email Address
  • Phone Number

We do not collect sensitive personal data such as financial information, government-issued identification numbers, biometric data, or health information.

2. Purpose of Data Collection

The information listed above is collected solely for the following purpose:

  • User authentication and login – to verify your identity and provide secure access to our platform.

We do not use your personal data for analytics, profiling, marketing, advertising, or any secondary purpose beyond the authentication function described above.

3. Data Retention and Deletion

We adhere to a strict data minimisation and purpose-limitation approach:

  • Your personal data is retained only for the duration required to fulfil the authentication purpose for which it was collected.
  • Once the purpose is served – such as upon account closure, session expiry, or termination of services – your data is permanently and securely deleted from our systems.
  • We do not archive, retain, or repurpose your data beyond the period necessary for login and authentication.

4. Data Security

We take the security of your personal data seriously. The following measures are in place to protect your information:

Encryption: All personal data collected is encrypted both in transit (using industry-standard TLS/SSL protocols) and at rest.

Access Controls: Access to personal data is strictly limited to authorised personnel on a need-to-know basis.

Secure Infrastructure: Our systems are hosted on secure infrastructure with regular security assessments and vulnerability monitoring.

No Third-Party Analytics: Your data is not shared with or transmitted to any analytics tools, advertising networks, or data brokers.

5. Sharing of Information

Zephyr does not sell, rent, trade, or share your personal data with third parties, except in the following limited circumstances:

Legal Compliance: We may disclose your information if required to do so by applicable law, regulation, court order, or governmental authority.

Protection of Rights: We may disclose information where necessary to protect the legal rights, safety, or property of Zephyr, its users, or the public.

In all such cases, disclosure is limited to what is strictly necessary and is carried out in accordance with applicable data protection laws.

6. Cookies and Tracking Technologies

We use only essential session cookies strictly necessary for authentication and maintaining a secure login session. We do not use:

  • Analytics or tracking cookies
  • Advertising or behavioural targeting cookies
  • Third-party tracking scripts

You may configure your browser to block or delete cookies; however, this may impact the functionality of our login system.

7. Your Rights

Subject to applicable law, you have the following rights with respect to your personal data:

Right to Access: You may request confirmation of whether we hold your personal data and obtain a copy of the same.

Right to Correction: You may request that we correct any inaccurate or incomplete data we hold about you.

Right to Deletion: You may request the deletion of your personal data at any time. We will honour such requests promptly, subject to any legal obligations.

Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact us using the details provided in Section 10.

8. Children’s Privacy

Our services are intended for professionals and business use only. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has provided us with personal information, we will take immediate steps to delete such data.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. Any material changes will be communicated to users via email or a prominent notice on our platform, along with an updated “Last Updated” date. Continued use of our services following such updates constitutes acceptance of the revised policy.

We encourage you to review this Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please reach out to us:

Zephyr Digital Services Private Limited

We Work Galaxy, 43 Residency Road, Shanthala Nagar, Ashok Nagar,

Richmond Town, Bengaluru, Karnataka – 560025, India

Email: tech@lumostech.in

Website: www.lumostech.in